FAQ

What is ePrepz?
ePrepz is a 100% online educational platform for students preparing to take a standardized exam or wanting to learn a new language.

ePrepz offers preparation for the TOEFL, TOEIC, and IELTS exam. You register online and create your own personal account to receive access to the learning material.

How long do I have access to the learning material?
You will have access to the study material for a year after your purchase, if a student would like a little more time or the test date has been delayed for some reason, we are happy to extend the access for free. The student has to submit an extension request to ePrepz to extend their account status.

What kind of computer and Internet connection do I need?
You need a basic Internet connection in order to access the learning platform. Your computer must have a microphone to complete the speaking section, a web browser, and Flash plug-in to do the exercises. ePrepz is also accessible through smartphones and tablets.

When can I start?
After completing the payment you will automatically be redirected to create your personal ePrepz account. If somehow you are not redirected to the registration page after completing the payment, please check your email where you should have received a confirmation email with a link to the registration page.

Where do I login?
For TOEFL Prep go to: ePrepz TOEFL

For IELTS Prep go to: ePrepz IELTS

For TOEIC Prep go to: ePrepz TOEIC

For Business English Training go to: ePrepz Business English

Login into your account by entering your account information on the sidebar. If you have any problems with your account please contact us and we will take care of it within 24 hours.

What types of payment do you accept?
Currently we accept Visa, Mastercard, American Express, and Discover. You can pay via a credit card or debit card that has any of those logos or you may use your PayPal account. All transactions are run through PayPal. We do not store anyone's credit card information.

Do I have to pay a monthly fee?
No, you pay once and have access to the product for one year. If you'd like access for longer, just email us and we'll see what we can do.

Do I get support?
Yes. We respond to customer requests as quickly as possible (usually within one business day).

Don't see your question in this page?
Please feel free to contact us and we will be happy to help!
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